Shipping
UK domestic shipping
Orders shipped within the UK will be sent via Royal Mail. For all orders over £80, please select Royal Mail Special Delivery, which ensures your order is appropriately tracked and insured for its value.
International shipping
Orders for the rest of the world will generally be sent UPS Standard or Express. Orders within Europe may be sent via Royal Mail International, but please select UPS in the postage options as the cost is the same.
Returns
Return Cost
Return costs will be covered by the sender unless arranged by Isabella otherwise. Please contact Isabella for enquiries about returns.
30 Days to Return
Isabella is committed to delivering high-quality jewellery and ensures meticulous attention to detail in the production, finishing, and packaging of each piece. If you are not satisfied with your purchase or have ordered the wrong size, you may return the item within 30 days for a full refund or exchange. Refunds will be issued once the returned item is received and confirmed to be in its original condition.
To start a return please contact Isabella via the contact page